UBICUS
Enforcing core competency with endless challenge and passion for creating customer's value in the rapidly environment of information Communication Technology. Also we are doing our best to satisfy customer's requirements and needs through performing various projects in accordance with standardized process methodology. Advanced ICT is making various changes in all of our lives. Especially concept of ubiquitous is generalizing as core technical l consolidation and between industries convergence of process with technical paradigm It means revolution of new area from Information Technology. That is, Information Technology of ubiquitous means not only its own information but also context awareness which provides real time situation information with any devices between object and space at anytime anywhere. Because requirements of customer are diversified by Web 2.0 based internet technology SNS will be activated with change of life style which customers participate directly and customized service will be more enhancement than current environment. UBICUS will create additional value of personalized service in ubiquitous field through customized CRM solution and Unified Communication with an accumulation of experience and technical competencies for several years. UBICUS has been investing continuously in R&D to develop core technology and will do its best to create various values for customers with endless challenge innovation and passion in the field of ubiquitous business area. We will make an effort to be one the leading company in the world.
Company Introduction
Enforcing core competency with endless challenge and passion for creating customer's value in the rapidly environment of information Communication Technology.
Also we are doing our best to satisfy customer's requirements and needs through performing various projects in accordance with standardized process methodology.
Advanced ICT is making various changes in all of our lives. Especially concept of ubiquitous is generalizing as core technical l consolidation and between industries convergence of process with technical paradigm It means revolution of new area from Information Technology.
That is, Information Technology of ubiquitous means not only its own information but also context awareness which provides real time situation information with any devices between object and space at anytime anywhere.
Because requirements of customer are diversified by Web 2.0 based internet technology SNS will be activated with change of life style which customers participate directly and customized service will be more enhancement than current environment.
UBICUS will create additional value of personalized service in ubiquitous field through customized CRM solution and Unified Communication with an accumulation of experience and technical competencies for several years.
UBICUS has been investing continuously in R&D to develop core technology and will do its best to create various values for customers with endless challenge innovation and passion in the field of ubiquitous business area.
We will make an effort to be one the leading company in the world.
Detailed Company Information
UBICUS
- Business Type
- Year Established
- Location South Korea
- Main Markets
- Total Employees 1-50 People
- Homepage www.ubicus.co.kr
- President Jungsik Seo
- Phone +82-2-780-2898
- FAX +82-2-780-1556
- Address 10F, R&D Tower, Nurikkum Square, (Sangam-dong), 396, World cup buk-ro, Mapo-gu, Seoul, Korea
- Product Category Electronic Products > Consumer Electronics > Computer Hardware & Software > Computer Software
- Factory Information
Additional Introduction
UBICUS has been createing additional value of personalized service in ubiquitous field through customized CRM solution and Unified Communication With an accumulation of experience and technical competencies for last ten years.
UBICUS has been investing continuously in R&D to develop core technology and will do its best to create various value for customers with endless challenge, innovation and passion in the field of ubiquitous business area.
1) Business Areas
① Intelligent CRM Solution and service
② Context awareness Solution
③ SIP based Unified Communication solution
construction and service
2) OUR Solutions
① Unified VOC Solution :
i-Smart Helper is sofrtweare solution which can build
management process focused on customers by
workflow of gathering, classifying, analysing various
voice of customer(VOC) from muti channel such as
call center, homegate, letter, E-mail, on-site visit, fax,
SNS and so on, and external VOC
② Contact Center Solution :
i-Smart Agent is contact center software solution which
provide customized service linked with SNS, and make
consulting efficecy and speedy interlocked with
multi channel like phone, web, e-mail, SMS, FAX,
so on.
③ Campaign Soultion :
i-Smart Campaign is software solution that excute
workflow for campaign planing, implementation,
analysis, evaluation targeting existent customers,
dormant customers, and potential customers with
multi contact channel. It is to keep customer's
loyalty and improve campany's fame inducing sales
activity from potential and dormant customers.
Also it it to provide customized service to existent customers
④ Survey Solution :
i-Smart Survey is software solution for gathering
customer's feedback & opinion from realtime survey
via various contact channel and analysing data gathered.
so, i-smart survey is supporting typical CASI (Computer
Aied Shelf Interview) and CAT I(Computer Aided
Telephony Interview) mode, that is typical methode.
⑤ SIP base All In One platform Solution :
CIC is all-in-one platform software solution which
manages multi channel such as phone (wired&wireless),
webchatting, E-mail, Fax, SMS, SNS as one queue.
It gives instant response to customers.